Have a question or need customer support?
Shop Local Federal Way works directly with local small businesses and we follow the business’s store policies for products they sell. On every product, there is a “Shipping & Return Policy” tab that outlines the seller’s policies for that product.
If you need assistance from a business, please search for their name or product in the search bar above to find their shop. Each shop has the business’ contact information for you to reach out directly about your situation or question.
However, if you are having problems reaching the business or need to request a refund, or have another question, we are here to assist.
Please fill out the form below to submit a request for assistance.
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Note: We will look into this request and get back to you within 1 business day.
